Privacy policy

Apa-Canal Strășeni respects your privacy and is committed to protecting the personal information we collect and process. This Privacy Policy explains how we handle your personal data, the purposes for which we use it and your rights under applicable law.

Who are we?

The data controller is Apa-Canal Strășeni, with headquarters in Str. M.Eminescu 24, Strășeni, Republic of Moldova. For questions or requests regarding the processing of personal data, you can contact us at:
- Email: imacstraseni@gmail.com
- Phone: +373 237 237 22695

What data are we collecting?

We may collect the following categories of personal data:
- Identifying information: name, surname, e-mail address, telephone number;
- User account information: login details, service usage history;
- Information about interactions: feedback, questions sent via contact forms;
- Technical information: IP address, device type, operating system, site browsing behavior.

How do we use the data?

The personal data collected is used for the following purposes:

  1. Communication with users: answering questions or requests and sending administrative notifications.
  2. Providing the contracted services: managing and processing your requests, access to your personal account;
  3. Improving our services: analyzing browsing behavior and feedback;
  4. Compliance with legal obligations: keeping the necessary records and complying with authorities' requirements;

Who has access to your data?

Your data can be shared with:

  1. Service providers: companies that help us provide and maintain our website and services;
  2. Public authorities: as required by law or in case of an official request;
  3. Contractual partners: for order processing and delivery of requested services.
  4. We make sure that all partners respect our strict privacy standards.

How long do we keep the data?

Personal data is retained only as long as necessary for the purposes specified above or as required by law. Upon expiration of the period, the data will be erased or anonymized.z

What are your rights?

You have the following rights in relation to your personal data:

  1. Access to data: the right to request information about the data we hold;
  2. Rectification: the right to correct inaccurate or incomplete data;
  3. Data erasure: the right to request the deletion of your data, under certain conditions;
  4. Restriction: the right to limit data processing;
  5. Portability: the right to receive a copy of your data in a structured format;
  6. Objection: the right to object to data processing for marketing purposes.
  7. To exercise these rights, you can contact us at the details above.

Data security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration.

Cookies and similar technologies

For details on the use of cookies, please consult our Cookie Policy.

Changes to the Privacy Policy

This policy may be updated periodically to reflect changes in legislation or improvements to our services. We invite you to check this page regularly.

Contact

If you have questions, concerns or complaints about your data privacy, you can contact us at:

Tel :+373 237 23695
E-mail imacstraseni@gmail.com